Support

We're here to help

Whether you need help with setup, have a billing question, or found a bug — our team is ready to assist you.

Average response time: under 24 hours

Email Support

Send us a detailed message and we'll get back to you within 24 hours.

WhatsApp

Quick questions? Message us on WhatsApp for fastest response during business hours.

Chat on WhatsApp

Contact Form

Fill out the form below and we'll route your request to the right team.

Fill out form

Quick Help

Getting Started

Sign up, create a provider profile, set up availability, and start accepting bookings.

Booking Help

How to book appointments, use QR codes, cancel, reschedule, and track your queue.

Provider Dashboard

Manage your profile, availability, staff access, and view booking analytics.

Billing & Plans

Plans, pricing, payment methods, upgrades, and subscription management.

Notifications

Push notifications, delay alerts, booking confirmations, and queue updates.

Troubleshooting

Login issues, QR code problems, notification errors, and bug reports.

System Status

All SWIQ services are running smoothly. If you experience an outage or unusual behavior, please report it below.

All systems operational

Send us a message

We typically respond within 24 hours on business days.

Request submitted!

Thank you. Our support team will review your request and get back to you at within 24 hours.