Not every Punch customer lives on WhatsApp — older clients, corporate phones and feature-phone fallbacks still rely on SMS. SWIQ sends appointment reminders by SMS alongside WhatsApp so the message reaches them wherever they are: date, time, place, and a number to call for changes. Two channels beat one; the appointment you save is the hour you don't waste. Locally, 35 Punch businesses are listed in the SWIQ directory with ratings and hours — yours can join them free.
How appointment reminder sms works with SWIQ in Punch
- Create your page — Add services, staff and hours — live in minutes for your Punch.
- Share one link — On Google, Instagram, WhatsApp and a QR card at the counter.
- Customers book or take a token — Real availability, instant confirmation, no phone tag.
- Serve, remind, improve — WhatsApp reminders cut no-shows; analytics show your real peaks.
What is included
- Online booking pageLive availability, per-service slot lengths, instant confirmation.
- Virtual token queueWalk-ins draw a token remotely and arrive when their turn nears.
- WhatsApp & SMS remindersConfirmation, reminder and “your turn is next” — automatically.
- Staff schedulingPer-staff hours, leave and services drive what customers can book.
- Live queue displayAny TV or tablet shows the current token and serving counter.
- Day analyticsPeaks, no-shows, service times — the numbers to improve against.
More for Punch businesses
Frequently asked questions
Can I choose SMS over WhatsApp?
Enable reminder channels per business — send both, or SMS-only where your customers prefer it.
Are reminders free?
Messages are bundled with the SWIQ plan; no per-message billing surprises at month end.
Is SWIQ available in Punch?
Yes — SWIQ onboards businesses across Jammu & Kashmir and all of India, with free setup in 24 hours and migration support from whatever system you use today.
How much does appointment reminder sms cost?
SWIQ starts free; paid plans add staff seats, WhatsApp reminders and analytics — no hardware, no long contract. See the pricing section for current plans.
Run your business on SWIQ
Free to start — booking page, live queue and WhatsApp reminders, set up within 24 hours.
Start free → See pricing →