Appointment Booking & Queue Management
India's smartest appointment booking and live queue management platform for clinics, salons, hotels, spas, and service businesses.
The Problem
Every day, businesses across India lose customers, reputation, and revenue because of manual queue chaos.
Staff spends hours answering "What time should I come?" calls instead of serving customers.
Patients and customers sit for hours. No one knows their turn or when they'll be served.
20-30% of booked appointments result in no-shows. No reminders, no accountability.
Handwritten logs, lost entries, double-bookings. Zero analytics, zero visibility.
Average business loses ₹15,000 - ₹50,000/month from no-shows, phone overhead, and walk-away customers.
The Solution
SWIQ replaces manual chaos with a smart booking system that customers love and businesses trust.
Print your QR. Customers scan, pick a slot, done. No app download needed.
Only open slots are visible. No double-booking. No confusion.
Customers see their token, position, and ETA in real-time.
Delay alerts, turn reminders, and status updates — automatic.
How It Works
Your customers don't need to download anything. They scan, book, track, and arrive exactly on time.
Customer scans the code at your front desk or clicks your booking link.
Choose from published dates, shifts, and exact time slots.
Pay booking fee online, via UPI, or choose to pay at counter.
See token number, queue position, and estimated wait time.
Instant alerts for delays, reminders, and status changes.
No waiting room crowd. No guesswork. Just show up.
Features Built for Business
SWIQ handles the entire booking lifecycle — from first scan to final payment.
Set shifts, intervals, buffer time, and max bookings per slot. Control exactly when you're available.
UPI, Card, Netbanking, manual UPI with QR, or pay at counter. Set per-service booking fees.
See daily revenue, paid vs pending, booking trends, and per-service analytics.
Add receptionists and team members. Control who can call tokens, manage bookings, and handle payments.
Run multiple services under one account. Each gets its own booking page, slots, and queue.
Enterprise dashboard to manage multiple locations from one central console.
Move appointments to new slots. Cancel with reasons. Customers get notified.
Add walk-in customers directly into the queue. Balance bookings and walk-ins.
Interactive map with your business location. Customers get directions easily.
Built For Your Industry
Whether you run a clinic chain or a neighborhood salon, SWIQ adapts to your workflow.
OPD tokens, doctor shifts, live patient queue. Reduce waiting room crowding by 80%.
Stylist-wise slots, walk-in balancing, QR booking at reception. Cut wait times by 60%.
Spa, dining, amenity booking via room QR. Guests self-serve without front desk calls.
Therapist scheduling, treatment slots, and automated reminders. Zero no-shows.
Sample collection slots, hourly regulation, lab queue management.
Office desks, claim departments, customer service counters with digital tokens.
Why SWIQ
See how SWIQ replaces every pain point with a smarter solution.
| Manual Queue | With SWIQ |
|---|---|
| Customers call repeatedly | Customers see live token, delay, and status from their phone |
| Staff manually explains queue status | Dashboard auto-updates bookings, walk-ins, and served tokens |
| Open calendar creates bookings when unavailable | Only published dates, shifts, and slots become bookable |
| No visibility into branch performance | Enterprise dashboard shows daily bookings, queues, and activity |
| 20-30% no-show rate | Automated reminders cut no-shows by up to 70% |
| Zero payment tracking | Real-time revenue dashboard with paid/pending breakdown |
Pricing
Start free. Upgrade when you're ready. Enterprise gets custom pricing.
What Providers Say
"SWIQ transformed our clinic queue. Patients arrive precisely on their slot, which keeps our receptionist desk and waiting room completely organized."
"Stylist-wise slot bookings cut customer waits by 60%. Clients scan the front-desk QR, book an open hairdresser slot, and bypass manual queue notebooks."
"Resort guests book amenities via QR codes, checking therapist availability shifts. This dashboard syncs 3 wellness centers perfectly."
Start booking in under 2 minutes. No setup fee. No credit card required for the free plan.