Fasting patients at 8 AM are the worst queue in New York City — everyone arrives hungry, early and together. SWIQ lets patients book a 10-minute collection slot the night before, arrive exactly on time, and get a WhatsApp ping when the report is ready. Packages (thyroid panel, full body check-up) book as one slot with prep instructions attached, phlebotomists see the morning load in advance, and report collection gets its own window so the front desk isn't juggling samples and paperwork at once.
What diagnostic labs book online
Typical New York City services mapped to slot lengths — adjust freely to your own menu:
- Blood tests
- Pathology panels
- Imaging slots
- Fasting sample collection
- Health packages
- Report collection
How diagnostic lab appointment booking works with SWIQ in New York City
- Create your page — Add services, staff and hours — live in minutes for your New York City.
- Share one link — On Google, Instagram, WhatsApp and a QR card at the counter.
- Customers book or take a token — Real availability, instant confirmation, no phone tag.
- Serve, remind, improve — WhatsApp reminders cut no-shows; analytics show your real peaks.
What is included
- Online booking pageLive availability, per-service slot lengths, instant confirmation.
- Virtual token queueWalk-ins draw a token remotely and arrive when their turn nears.
- WhatsApp & SMS remindersConfirmation, reminder and “your turn is next” — automatically.
- Staff schedulingPer-staff hours, leave and services drive what customers can book.
- Live queue displayAny TV or tablet shows the current token and serving counter.
- Day analyticsPeaks, no-shows, service times — the numbers to improve against.
More for New York City businesses
Frequently asked questions
Can patients book a sample-collection time at the lab?
Yes. Slots run in short intervals per collection desk — patients pick one, arrive fasting at their exact time, and are out before the rush starts.
How are reports shared?
The report-ready moment triggers a WhatsApp notification; patients collect in person or receive the digital copy, cutting the 'is my report ready?' phone calls.
Is SWIQ available in New York City?
Yes — SWIQ onboards diagnostic labs across New York and all of India, with free setup in 24 hours and migration support from whatever system you use today.
How much does diagnostic lab appointment booking cost?
SWIQ starts free; paid plans add staff seats, WhatsApp reminders and analytics — no hardware, no long contract. See the pricing section for current plans.
Run your diagnostic lab business on SWIQ
Free to start — booking page, live queue and WhatsApp reminders, set up within 24 hours.
Start free → See pricing →